About 888 Casino: Company, Licence and Contact Details
Before you deposit a penny, check who runs a casino. This independent review sets out the verified facts behind 888 Casino: the operating company, its UK Gambling Commission licence, the games and payment rails on offer, and every support channel you can use. Everything below is drawn from the operator’s own documentation and public registers.
Who is behind 888 Casino?
888 Casino is operated in Great Britain by 888 UK Limited, a company registered in Gibraltar (company number 111791) and part of Evoke plc, the London-listed group formerly known as 888 Holdings. The brand has been trading since 1997, making it one of the longest-running names in UK online gambling.
Key ownership facts:
- UK operator: 888 UK Limited, Gibraltar company number 111791
- Parent group: Evoke plc, listed on the London Stock Exchange
- Trading since: 1997
- Sister brands under the same operator: 888poker, 888sport, 777.com and 888 bingo
For a breakdown of the lobby and homepage layout, see 888 Casino. This page focuses purely on the company side.
What does 888 Casino stand for?
The operator frames its offering around three practical commitments, all of which are checkable rather than marketing claims.
Player experience. The catalogue covers slots, live casino, table games, roulette, scratch cards and jackpot slots, with Big Bass Splash from Pragmatic Play as a flagship title and Vivo Gaming among the live content providers. Demo play is available, so you can test a game before staking real money.
Fair play. All games are independently tested by eCOGRA, the accredited testing agency. That means published RTPs are verified by a third party, not just asserted by the house.
Technology. Native iPhone and Android apps are available from the official stores, so you are not dependent on a mobile browser session.
Is 888 Casino licensed and regulated in the UK?
Yes. 888 Casino holds UK Gambling Commission remote licence account number 39028, verifiable on the Commission’s public register. This is the licence that legally permits the operator to serve players in Great Britain.
What that licence means in practice:
- Independent auditing: eCOGRA tests the games for fairness.
- Complaints route: unresolved disputes go to IBAS, a UKGC-approved ADR provider, and can be escalated to the Gambling Commission after the operator’s eight-week internal window.
- Player protection tools: as a GB-licensed site, 888 Casino must provide deposit limits, time-outs, reality checks and GAMSTOP self-exclusion.
- Age restriction: strictly 18+.
Your data handling is covered in the operator’s 888 Casino privacy policy, and the full contractual rules sit in the 888 Casino terms and conditions.
What products and services does 888 Casino offer?
The casino side covers six categories: slots, live casino, table games, roulette, scratch cards and jackpot slots. Sister products 888poker and 888sport sit under the same group but run as separate brands.
On the payments side, UK players deposit in GBP from £10 using Visa debit, Mastercard debit, PayPal, Apple Pay, Trustly, paysafecard, Luxon Pay and bank transfer. Credit cards cannot be used for gambling in Great Britain, so Mastercard refers to debit cards only. There are no operator fees on withdrawals.
Payout speed once approved, as published by the operator:
- PayPal and Trustly: 1 to 3 days, with reviewer-recorded e-wallet cashouts landing inside 24 hours
- Visa and Mastercard debit: up to 5 days
- Bank transfer: up to 7 days
KYC applies before your first withdrawal. Expect to supply a copy of photographic ID (passport, driver’s licence or national ID card with name, photo and signature visible), copies of the front and back of the card used to fund the account with the middle eight digits and 3-digit security code blocked out, and proof of address such as a recent utility bill or credit card statement. Notarised documentation is reserved for exceptional cases. There is a pending period before withdrawals are processed, which you can cancel if you change your mind.
The current UK welcome offer for new depositors is detailed on the 888 Casino bonuses and promotions, including the 100% bonus up to £100 on a first deposit of £10 or more and the 100 Free Spins offer with code WELCOME100FS.
How do you contact 888 Casino?
Support runs 24/7 through three channels: live chat, email and phone. Live chat is the fastest route for account or payment queries; email suits document-heavy issues such as KYC follow-ups.
If a complaint cannot be resolved directly, follow this order:
- Raise it with 888 Casino support first.
- After the operator’s eight-week internal window, escalate to IBAS, the UKGC-approved adjudicator.
- If still unresolved, take it to the Gambling Commission.
For media or partnership matters, contact the group through Evoke plc’s corporate channels rather than player support.
Frequently asked questions about 888 Casino
Who owns 888 Casino?
888 Casino is operated in Great Britain by 888 UK Limited, a Gibraltar-registered company (number 111791). Its parent is Evoke plc, formerly 888 Holdings, which is listed on the London Stock Exchange. Sister brands under the same operator include 888poker, 888sport, 777.com and 888 bingo.
Where is 888 Casino licensed?
888 Casino holds a remote licence from the UK Gambling Commission, account number 39028, which you can verify on the Commission’s public register. This licence authorises it to accept players in Great Britain and obliges it to provide deposit limits, time-outs and GAMSTOP self-exclusion.
How can I contact 888 Casino customer support?
Support is available 24 hours a day, seven days a week via live chat, email and phone. Use live chat for quick account queries and email for KYC document questions. Unresolved complaints can be escalated to IBAS after the operator’s eight-week internal window.
When was 888 Casino founded?
The brand has been trading since 1997, giving it close to three decades in the online gambling market. It is now part of Evoke plc, the London-listed group formerly known as 888 Holdings, with UK operations run by 888 UK Limited.
Is 888 Casino a legitimate and licensed casino?
Yes. It operates under UK Gambling Commission licence 39028, its games are independently tested by eCOGRA, and disputes can go to the UKGC-approved ADR provider IBAS. As a GB-licensed site it must also offer deposit limits, time-outs, reality checks and GAMSTOP self-exclusion.
You now have the full company picture: the licence, the owner, the payment rails and the complaint route. The next step is to see what new UK players can claim on a first deposit of £10 or more.